University of Hawaii at Manoa, Honolulu, HI

B.S., Computer Science (expected Spring, 2021)

University of Hawaii Maui College, Kahului, HI

A.A., Liberal Arts and Sciences

Web Application Developer, University of Hawaii Information Technology Services

www.hawaii.edu/its/help

• Develop web applications using modern tools, frameworks and languages like Java, AngularJS, Maven, and SpringBoot
• Collaborate with peers and senior developers during weekly meetings for code review
• Create documentation for various processes to assist future developers and facilitate efficient training practices.

Help Desk Consultant, University of Hawaii Information Technology Services

www.hawaii.edu/its/help

• Troubleshoot software, hardware and networking issues over the phone
• Add and update data into the support call tracking system
• Monitor network operations
• Answer phone and email responses to the ITS Help Desk

Client Systems Technician, Hawaii Air National Guard

www.goang.com/locations/hawaii/Maui-Air-National-Guard-Communications-Statio

• Provide in-person support for basic hardware and application issues
• Manage network resources using Microsoft Administrative Tools such as Active Directory, Microsoft Exchange, and other system administration tools.
• Ensure compliance of network user accounts and computers by using Active Directory and Group Policy.
• Utilize ticketing system to process user requests to track various issues and resolve them in a timely manner.